Data deletion Request Form

Instructions

GDPR Data Deletion Request Page for Ekko

Request to Delete Your Data

At Ekko, we respect your privacy and are committed to protecting your personal information. If you wish to request the deletion of your account and personal data, please follow the steps outlined below.

Steps to Request Account Deletion

  1. Send an Email:

    • Fill out the form above with your formal request (1 line would do).

    • Include phone number associated with your account in the message.

  2. Verification:

    • Our support team will verify your identity via text.

  3. Confirmation:

    • Once your identity is verified, we will initiate the data deletion process and confirm the deletion via email.

Data Deletion Details

Upon receiving a GDPR data deletion request, we will delete all personal data associated with your account. This includes:

  • Personal Information:

    • Name

    • Email Address

    • Phone Number

    • Address

  • Account Information:

    • Username

    • Password

    • Account Settings

  • Usage Data:

    • App Usage History

    • Transaction Records

    • Support Requests

  • Content:

    • Uploaded Files

    • Messages

    • Comments

Retention Policy:

  • Immediate Deletion: All your personal data will be deleted immediately upon confirmation of your request.

  • Retention: No personal data will be retained after the deletion process is completed.

Contact Us

If you have any questions or need assistance with your GDPR data deletion request, please contact our support team at support@ekko.zone.